Terms of Service

1. Agreement to terms

By creating an account or using MegaLens.ai ("the Service"), you agree to these Terms of Service ("Terms") with Outreach Solutions Pty Ltd("MegaLens", "we", "us"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree, do not use the Service.

2. Service description

MegaLens is a multi-AI review service. It sends your request to AI models from different companies for independent review, then checks and combines their findings. The Service is provided via MCP (Model Context Protocol) IDE integrations.

MegaLens does not provide legal advice, medical advice, financial advice, or any other professional services. AI-generated outputs are provided for informational purposes only.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

We may suspend or terminate accounts that violate these Terms, engage in abuse, or remain inactive for 12 consecutive months.

4. Plans, billing and credits

4.1 Plans

• Free ($0): Your first review is free. No card is needed. After that, you can pay as you go with credits (section 4.8) or choose a paid plan.
• Plus ($19 a month), Pro ($59 a month) and Max ($199 a month): Each paid plan includes a monthly allowance of reviews (section 4.5). You can also pay yearly: $190 for Plus, $590 for Pro and $1,990 for Max, which is ten times the monthly price.
• Team and Enterprise: Available by contact only. Terms for these are agreed with you separately.

An earlier plan at $15 a month (sold as Pro) is no longer sold. If you already have it, it continues until you cancel it (section 4.3).

4.2 Billing and renewal

You pay for a paid plan by card, through Stripe. Payment is taken when you subscribe and at each renewal. A plan renews automatically at the end of each monthly or yearly period until you cancel it.

4.3 Cancelling

• To cancel, open Settings, then Plan, and choose Cancel plan. The page shows the date your plan ends before you confirm.
• Your plan keeps running until the end of the period you have already paid for. After that you move to Free and are not charged again.
• Until that date you can choose Keep plan to undo the cancellation.
• If you still have the earlier $15 plan (sold as Pro), cancel it in Settings, then Billing. It also runs to the end of the period you paid for.

4.4 Upgrades and downgrades

• Upgrade: A move to a more expensive plan applies straight away and starts a new billing period. You pay the price of the new plan for that new period, after any discount on your account, minus a credit for the unused time on your current plan. The Plan page shows the amount you will be charged and the date your new period renews before you confirm. The amount is worked out to the second, so the final charge can differ slightly, normally by no more than a cent. Your new allowance starts when the payment succeeds, and the allowance of your previous period ends at that moment. What you used before the upgrade does not count against the new allowance, and allowance you did not use does not carry over.
• Downgrade: A move to a lower-priced plan applies at the end of the period you have paid for. You keep your current plan until then. Nothing is charged or refunded at the time you choose it, and you can undo it before it takes effect.
• Monthly and yearly: Moving from monthly to yearly billing on the same or a higher plan counts as an upgrade. Moving from yearly to monthly billing counts as a downgrade.

4.5 Monthly allowance

• The allowance is shown as "Up to 100 reviews a month" (Plus), "Up to 300" (Pro) and "Up to 1,000" (Max). These are upper figures, not promises of a number of reviews.
• They are ranges because a review draws on your allowance according to its size. Small reviews use little and large reviews use more. One review never draws more than $3.
• The allowance resets once a month, and again when you upgrade (section 4.4). Your Usage page (Settings, then Usage) shows what you have left and the date it resets. A yearly plan has the same monthly allowance, not one yearly pool.
• Unused allowance does not roll over to the next month.
• A review that stops before it delivers a result does not use your allowance.
• One review can take up to about 200,000 tokens of input. Anything larger is refused before it runs, and nothing is charged.
• To stop runaway loops, we also limit how many reviews can start per minute, per hour and per day.
• A plan pays for reviews you run through the MegaLens MCP connection, for example from your coding tool. Reviews through the REST API are not paid from a plan allowance. They use credits (section 4.8), the free review (section 4.9), or your own key where it has been switched on (section 4.13).

4.6 Reviews after your allowance

• Paying for reviews after your allowance is off by default. If you use up your allowance and have not turned it on, new reviews are refused until the allowance resets, and nothing is charged.
• You can turn it on in Settings, then Usage. While it is on, reviews after your allowance are paid from your credit balance at the pay-as-you-go rate, with 15% off on Pro and 30% off on Max. Plus has no discount. One review is never charged more than $3.
• We charge for reviews after your allowance only while you have this turned on. A review after your allowance is refused if your credit balance is below our estimate of its cost. You are never charged more than the balance you have.

4.7 Failed payments

• If a payment for your plan does not go through, your plan is paused. New reviews are refused, and nothing is charged, until the payment is made. You can fix this with Manage payment method on the Plan page (Settings, then Plan).
• While a payment is outstanding, plan reviews are not paid from your credits, and you cannot change plans. You can still cancel. Reviews through the REST API that are paid from credits are not affected.
• If we cannot confirm a renewal, reviews pause in the same way until we can.

4.8 Pay-as-you-go credits

• Credits: Prepaid top-ups of $20, $50, $100 or $250, paid by card through Stripe. No provider key is required. MegaLens manages API access. Charged at $9 per 1 million blended tokens (combined input + output), and never more than $3 for a single review. Charges are based on the tokens each run uses.
• Credits are non-refundable once deposited, except where required by applicable law (including Australian Consumer Law). See section 4.10.
• Credits do not expire while your account is active.
• A run that uses tokens costs at least $0.01, except a review in which our final check rejects every finding. That review is delivered and not charged.
• If a review stops before it delivers a result, it is not charged, and any amount held for it is released.
• You can turn on automatic top-ups. When your balance falls below a level you choose, we charge your saved card the amount you choose. It is off unless you turn it on, and it pauses after 3 failed attempts.
• If a payment for credits is refunded or reversed after you have spent those credits, we may ask you to settle the difference before you run more reviews.

4.9 Your free review

• Each account can get one free review. It covers up to about 35,000 tokens of input. Anything larger is refused. Accounts made with a temporary mailbox are not eligible, and we may refuse it to an account that shares an email identity with one that already had it.
• If it is refused before any model runs, you keep it.
• If you run it through the MCP connection and it stops because of a fault on our side, we give it back so you can use it again. That covers a timeout, a crash, a failure to save the result, a failed check of the findings, and an outage at a model provider. This give-back is for reviews run through the MCP connection. If you use the free review through the REST API (either endpoint), a review that fails may count as used. If that happens, contact us using the details in section 22.
• If it stops because of what you sent, and models had already run, it counts as used.

4.10 Refunds

• Nothing in these Terms limits any right you have under the Australian Consumer Law or any other consumer law that cannot be excluded. That includes any statutory right to cancel, withdraw or get a refund where you live.
• When you cancel or downgrade, nothing is refunded for the rest of the period you have already paid for. You keep your plan until that period ends.
• Credits are non-refundable once deposited, except as set out in the first point above.
• A review that stops before it delivers a result is not charged (sections 4.5 and 4.8), and a free review stopped by a fault on our side is given back where section 4.9 says so (MCP reviews).
• To ask for a refund, contact us using the details in section 22.

4.11 Price changes

We may change our prices. A new price applies to an existing subscription only after we have emailed you at least 30 days before it starts. You can cancel before then. Until the new price starts, your plan stays at its current price. We give the same 30 days' notice before changing pay-as-you-go pricing.

4.12 Currency and taxes

Prices are in US dollars. If tax applies to your purchase, it is shown on your invoice or at checkout.

4.13 Your own API keys

Paying for model usage with your own OpenRouter key is no longer offered to new customers. It remains on accounts where we have switched it on, for example by agreement under Enterprise. On those accounts you pay OpenRouter (or the provider you choose) directly, and MegaLens does not charge for model usage.

5. Acceptable use

You agree not to use the Service to:

• Generate content that is illegal, harmful, threatening, abusive, or violates third-party rights
• Submit content that infringes intellectual property rights
• Attempt to circumvent rate limits, billing controls, or security measures
• Use automated systems to scrape, reproduce, or redistribute Service outputs at scale
• Impersonate other users or misrepresent your identity
• Submit data that you do not have the right to process through third-party AI providers
• Use the Service for surveillance, profiling, or automated decision-making that produces legal effects on individuals

6. Your content and inputs

You retain ownership of all content you submit to MegaLens. By submitting content, you grant us a limited license to process it through our pipeline (routing to AI providers, indexing, synthesis) solely for the purpose of delivering the Service.

You are responsible for ensuring that content you submit does not include:

• Personal data of third parties without proper authorization
• Attorney-client privileged materials (using the legal skill does not create an attorney-client relationship)
• Trade secrets or proprietary source code that you are not authorized to share with third-party AI providers
• Export-controlled technical data or classified information
• Special category data (health, biometric, political opinions, etc.) unless you have performed your own compliance assessment

7. AI output disclaimer

• Outputs are not legal advice, even when using the "legal" skill.
• Outputs are not security certifications, even when using the "security audit" skill.
• Outputs are not professional opinions of any kind.
• You should independently verify all findings before relying on them for business decisions, compliance, legal filings, or any consequential action.

8. Intellectual property

Your inputs

You retain all rights to content you submit.

Service outputs

To the extent permitted by law, you own the outputs generated from your queries. However, note that:

• AI-generated content may not be eligible for copyright protection in all jurisdictions.
• Similar queries from different users may produce similar outputs — we do not guarantee exclusivity.
• Downstream AI providers may retain rights to use prompts and outputs for model improvement under their own terms. Check each provider's terms via OpenRouter.

MegaLens platform

The MegaLens platform, including its pipeline architecture, prompt engineering, model routing and review protocols, is proprietary to Outreach Solutions Pty Ltd.

9. API key responsibilities

Accounts with their own API key

Own-key use is only available on accounts where we have switched it on (section 4.13). If yours is one of them, you are solely responsible for the security of your OpenRouter API key. MegaLens encrypts stored keys (AES-256-GCM) but is not liable for unauthorized use of your key resulting from your own security practices. You can delete a stored key at any time.

Credits users

We create and manage an OpenRouter API key on your behalf. This key is used exclusively for MegaLens queries charged to your prepaid balance. You must not attempt to extract, reuse, or share this managed key.

Plan users

Reviews paid by your plan allowance run on MegaLens's own provider account. No key of yours is involved.

10. Limitation of liability

To the maximum extent permitted by applicable law (including the Australian Consumer Law, which provides guarantees that cannot be excluded):

• MegaLens's total liability for all claims arising from or related to the Service is limited to the greater of (a) the amount you paid to MegaLens in the 12 months preceding the claim, or (b) AUD $500.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill.
• We are not liable for any actions taken by third-party AI providers, including data retention, model training on your inputs, or service outages.
• We are not liable for decisions you make based on AI-generated outputs.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, gross negligence, or death/personal injury caused by negligence.

11. Mutual indemnification

You indemnify us against:

• Your violation of these Terms
• Content you submit that infringes third-party rights
• Your use of outputs in violation of applicable law
• Submitting personal data of third parties without proper authorization

We indemnify you against:

• Claims that the MegaLens platform itself (excluding third-party AI outputs) infringes a third party's intellectual property rights
• Our material breach of applicable data protection law in handling your account data

Each party's indemnification obligations are subject to the liability cap in Section 10.

12. Third-party services and sub-processors

The Service relies on third-party providers listed in our Privacy Policy. These providers have their own terms of service and privacy policies. By using MegaLens, you acknowledge that your data will be processed by these third parties.

We select providers dynamically among our currently notified sub-processors based on capability, task fit, quality, availability, and safety, and the exact provider used for a given request may vary over time. While we require OpenRouter, as our model-routing provider, to process data under applicable contractual data protection obligations, downstream model providers operate and manage their own infrastructure independently. Service availability depends in part on upstream provider availability.

13. Service availability

We aim to provide reliable service but do not guarantee uptime. The Service may be unavailable due to:

• Scheduled maintenance (notified in advance where possible)
• Upstream AI provider outages
• Infrastructure incidents

We do not offer SLAs on the free tier. Enterprise SLAs may be negotiated separately.

14. Data handling

Data collection, retention, and your rights are described in our Privacy Policy, which forms part of these Terms.

Enterprise customers requiring a Data Processing Agreement (DPA) should contact [email protected].

15. Force majeure

Neither party is liable for delays or failures in performance resulting from causes beyond reasonable control, including: natural disasters, war, terrorism, pandemic, government action, third-party AI provider outages, internet disruptions, power failures, or sanctions/embargo changes.

If a force majeure event continues for more than 30 days, either party may terminate affected services with written notice.

16. Export controls and sanctions

The Service routes data through AI providers in multiple jurisdictions, including the People's Republic of China. You are responsible for ensuring your use of MegaLens complies with applicable export control laws and sanctions regulations, including:

• Australian Autonomous Sanctions regulations
• US Export Administration Regulations (EAR) and ITAR (if applicable to your content)
• EU Dual-Use Regulation

You must not submit export-controlled technical data, classified information, or content subject to ITAR restrictions to the Service. You must not use the Service if you are a person or entity subject to sanctions administered by DFAT (Australia), OFAC (US), or equivalent EU/UK sanctions authorities.

17. Termination

• By you: Cancel a paid plan on the Plan page in Settings (section 4.3). A cancelled plan continues until the end of the period you paid for. You can delete your account at any time through Settings. Deleting your account cancels any paid plan immediately, with no refund for the rest of the period (section 4.10). If we cannot cancel the plan, your account is not deleted.
• By us: We may suspend or terminate your access for violation of these Terms, with notice where practicable. We may also discontinue the Service entirely with 30 days' notice.

On termination, your data is handled per our Privacy Policy. Outstanding PAYG credits are non-refundable except where required by law (see section 4.10).

18. Governing law and disputes

These Terms are governed by the laws of Victoria, Australia. Disputes will be resolved in the courts of Victoria, unless:

• EU/UK users may invoke mandatory consumer protections of their home jurisdiction.
• Both parties agree to alternative dispute resolution.

19. Dispute resolution

Before initiating legal proceedings, both parties agree to attempt resolution through good-faith mediation. Either party may initiate mediation by written notice to the other. If mediation fails to resolve the dispute within 60 days, either party may proceed to litigation under the governing law specified above.

20. Changes to these terms

We may update these Terms. Material changes will be notified via email at least 14 days before taking effect. Continued use after notification constitutes acceptance. If you disagree with changes, you may terminate your account before the effective date.

21. General provisions

• Entire agreement: These Terms (including the Privacy Policy) constitute the entire agreement between you and MegaLens.
• Severability: If any provision is found unenforceable, the remaining provisions continue in effect.
• Waiver: Failure to enforce a provision does not waive our right to enforce it later.
• Assignment: You may not assign your rights under these Terms. We may assign our rights in connection with a merger, acquisition, or sale of assets.

22. Contact

Outreach Solutions Pty Ltd
Email: [email protected]
For privacy matters: [email protected]